McKay Healthcare & Rehab Ctr
127 Second Avenue Southwest · Soap Lake, WA · 98851 · 5092461111
42 certified beds Government - Hospital district
- Inspection results have improved across recent cycles.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
68% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.23 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.76 | 0.55–0.75 |
| Weekend hours / resident-day | 3.78 | ≈ weekday level |
| Nursing turnover / year | 68% | median 45% |
| Fines (3-yr window) | 1 · $113,505 |
Inspection citations (40 in the current record)
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Potential for harm · D March 18, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 7, 2026 · Quality of Life and Care
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Potential for harm · E March 21, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 22, 2025 · Resident Rights
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Potential for harm · D March 21, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 22, 2025 · Resident Rights
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Potential for harm · D March 21, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected April 22, 2025 · Quality of Life and Care
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Potential for harm · D March 21, 2025
Ensure that residents are free from significant medication errors.
Corrected April 22, 2025 · Pharmacy Service
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Potential for harm · D March 21, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected April 22, 2025 · Administration
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Potential for harm · D January 7, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 27, 2025 · Quality of Life and Care
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Potential for harm · E January 7, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected January 27, 2025 · Nursing and Physician Services
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Potential for harm · D August 22, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 24, 2024 · Resident Rights
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Potential for harm · D August 22, 2024 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 24, 2024 · Pharmacy Service
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Potential for harm · D June 26, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 25, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G February 9, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 25, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected March 25, 2024 · Resident Rights
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Potential for harm · E February 9, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 25, 2024 · Resident Rights
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Potential for harm · D February 9, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected March 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 9, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 9, 2024
Respond appropriately to all alleged violations.
Corrected March 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 9, 2024
Assess the resident when there is a significant change in condition
Corrected March 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 25, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 25, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 25, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 9, 2024 | Fine | $113,505 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505390 · certified since August 1, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.