Colonial Health & Rehab Center, LLC
1604 Old Donation Pkwy · Virginia Beach, VA · 23454 · 7574963939
90 certified beds For profit - Corporation Chain: Saber Healthcare Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- 4 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$78,455 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
74% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.52 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.68 | 0.55–0.75 |
| Weekend hours / resident-day | 2.94 | ≈ weekday level |
| Nursing turnover / year | 74% | median 45% |
| Fines (3-yr window) | 1 · $78,455 |
Inspection citations (62 in the current record)
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Actual harm · G September 18, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 16, 2024 · Quality of Life and Care
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Actual harm · G September 18, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected October 16, 2024 · Quality of Life and Care
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Actual harm · G September 18, 2024 · found via complaint
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected October 16, 2024 · Nursing and Physician Services
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Potential for harm · D September 18, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 16, 2024 · Resident Rights
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Potential for harm · D September 18, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 18, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 18, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected October 16, 2024 · Resident Rights
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Potential for harm · E September 18, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected October 16, 2024 · Resident Rights
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Potential for harm · D September 18, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected October 16, 2024 · Resident Rights
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Potential for harm · D September 18, 2024
Ensure each resident receives an accurate assessment.
Corrected October 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 18, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 22, 2024 · Quality of Life and Care
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Potential for harm · E September 18, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 22, 2024 · Quality of Life and Care
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Potential for harm · D September 18, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected October 16, 2024 · Quality of Life and Care
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Potential for harm · D September 18, 2024
Post nurse staffing information every day.
Corrected October 16, 2024 · Nursing and Physician Services
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Potential for harm · D September 18, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected October 16, 2024 · Pharmacy Service
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Potential for harm · E September 18, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 16, 2024 · Pharmacy Service
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Potential for harm · D September 18, 2024
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected October 16, 2024 · Administration
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Potential for harm · F September 18, 2024
Provide and implement an infection prevention and control program.
Corrected October 16, 2024 · Infection Control
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Potential for harm · D September 18, 2024 · found via complaint
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Corrected October 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected November 22, 2024 · Quality of Life and Care
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Potential for harm · D September 18, 2024 · found via complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected October 16, 2024 · Quality of Life and Care
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Potential for harm · E September 18, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 16, 2024 · Pharmacy Service
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Potential for harm · E September 18, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 22, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 18, 2024 | Fine | $78,455 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495392 · certified since July 1, 2007. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.