Clark Retirement Community

1551 Franklin Street Se · Grand Rapids, MI · 49506 · 6164521568

39 certified beds Non profit - Corporation Chain: Bhi Senior Living Part of a CCRC

  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 43
Serious harm & abuse 20% 88
Staffing 20% 61
Federal penalties 15% 100
Trend 10% 67
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.503.48 min · 4.1 strong
RN hours / resident-day0.430.55–0.75
Weekend hours / resident-day3.34≈ weekday level
Nursing turnover / year57%median 45%
Fines (3-yr window)none

Inspection citations (28 in the current record)

  • Actual harm · G July 30, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 22, 2025 · Quality of Life and Care

  • Potential for harm · D July 30, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected August 22, 2025 · Resident Rights

  • Potential for harm · D July 30, 2025

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected August 22, 2025 · Resident Rights

  • Potential for harm · F July 30, 2025

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected August 22, 2025 · Nursing and Physician Services

  • Potential for harm · F July 30, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 22, 2025 · Nutrition and Dietary

  • Potential for harm · F July 30, 2025

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected August 22, 2025 · Infection Control

  • Potential for harm · D July 30, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected August 22, 2025 · Infection Control

  • Potential for harm · E July 30, 2025

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected August 22, 2025 · Environmental

  • Potential for harm · D February 19, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected March 25, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 19, 2025 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected March 25, 2025 · Quality of Life and Care

  • Potential for harm · D August 22, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected September 26, 2024 · Resident Rights

  • Potential for harm · D August 22, 2024

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected September 26, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 22, 2024

    Respond appropriately to all alleged violations.

    Corrected September 26, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 22, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected September 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D August 22, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected September 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D August 22, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 26, 2024 · Quality of Life and Care

  • Potential for harm · D August 22, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 26, 2024 · Quality of Life and Care

  • Potential for harm · D August 22, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected September 26, 2024 · Pharmacy Service

  • Potential for harm · F August 22, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 26, 2024 · Nutrition and Dietary

  • Potential for harm · F August 22, 2024

    Provide and implement an infection prevention and control program.

    Corrected September 26, 2024 · Infection Control

  • Potential for harm · D August 22, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected September 26, 2024 · Infection Control

  • Potential for harm · E August 22, 2024

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Corrected September 26, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E August 22, 2024

    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Corrected September 26, 2024 · Infection Control

  • Actual harm · G March 21, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 16, 2024 · Quality of Life and Care

  • Potential for harm · D November 1, 2023

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected December 4, 2023 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235401 · certified since October 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.