Chico Terrace Care Center
188 Cohasset Lane · Chico, CA · 95926 · 5303436084
76 certified beds For profit - Partnership Chain: Corporate Interface Services
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 4 · $34,573 |
Inspection citations (48 in the current record)
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Potential for harm · D January 21, 2026 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 11, 2026 · Resident Rights
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Potential for harm · D January 21, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 11, 2026 · Resident Rights
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Potential for harm · D January 21, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 11, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 6, 2026 · found via complaint
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Corrected January 27, 2026 · Nursing and Physician Services
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Potential for harm · E January 6, 2026 · found via complaint
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected January 27, 2026 · Administration
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Potential for harm · D November 19, 2025 · found via complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected December 15, 2025 · Resident Rights
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Potential for harm · D June 6, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 6, 2025
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected March 28, 2025 · Resident Rights
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Potential for harm · D March 6, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 6, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 28, 2025 · Quality of Life and Care
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Potential for harm · F March 6, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected March 31, 2025 · Nutrition and Dietary
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Potential for harm · F March 6, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected March 31, 2025 · Nutrition and Dietary
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Potential for harm · E March 6, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected March 31, 2025 · Nutrition and Dietary
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Potential for harm · F March 6, 2025
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected March 31, 2025 · Nutrition and Dietary
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Potential for harm · F March 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 2, 2025 · Nutrition and Dietary
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Potential for harm · F March 6, 2025
Keep all essential equipment working safely.
Corrected April 2, 2025 · Environmental
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Potential for harm · F March 6, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected March 31, 2025 · Environmental
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Potential for harm · D March 6, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected March 28, 2025 · Nursing and Physician Services
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Potential for harm · D March 3, 2025 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected March 25, 2025 · Resident Rights
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Potential for harm · D March 3, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected March 25, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 25, 2025 · Resident Rights
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Potential for harm · D February 7, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected February 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 25, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected February 25, 2025 · Nutrition and Dietary
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Potential for harm · E February 7, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 25, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 22, 2024 | Fine | $14,814 |
| January 8, 2024 | Fine | $4,938 |
| January 2, 2024 | Fine | $4,235 |
| December 11, 2023 | Fine | $10,586 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055516 · certified since January 1, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.