Arbor Post Acute
1200 Springfield Drive · Chico, CA · 95928 · 5303424885
144 certified beds For profit - Corporation Chain: Pacs Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $61,825 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$61,825 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 3.66 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | 2 · $61,825 |
Inspection citations (94 in the current record)
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Potential for harm · D February 4, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected February 6, 2026 · Resident Rights
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Potential for harm · D February 4, 2026 · found via complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected February 6, 2026 · Quality of Life and Care
-
Actual harm · G July 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 2, 2025 · Quality of Life and Care
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Potential for harm · D July 14, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 14, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 2, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 18, 2025 · Resident Rights
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Potential for harm · E March 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 18, 2025 · Quality of Life and Care
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Potential for harm · D March 12, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 18, 2025 · Quality of Life and Care
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Actual harm · G January 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 18, 2025 · Quality of Life and Care
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Actual harm · G January 24, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected February 21, 2025 · Resident Rights
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Potential for harm · D January 24, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected February 21, 2025 · Resident Rights
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Potential for harm · E January 24, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 21, 2025 · Resident Rights
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Potential for harm · D January 24, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 24, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 24, 2025
Ensure each resident receives an accurate assessment.
Corrected February 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 24, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 24, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 18, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 20, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2025
Observe each nurse aide's job performance and give regular training.
Corrected February 21, 2025 · Nursing and Physician Services
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Potential for harm · D January 24, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D January 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D January 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 21, 2025 · Nutrition and Dietary
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Potential for harm · E January 24, 2025
Provide and implement an infection prevention and control program.
Corrected February 21, 2025 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 14, 2025 | Fine | $12,438 |
| January 15, 2025 | Fine | $49,387 |
| January 15, 2025 | Payment Denial | 27 days |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555304 · certified since February 24, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.