Chateau Napoleon Caring, LLC
252 Hwy. 402 · Napoleonville, LA · 70390 · 9853696011
120 certified beds For profit - Limited Liability company Chain: Volare Health
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.16 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.33 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.16 | 0.55–0.75 |
| Weekend hours / resident-day | 2.89 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (60 in the current record)
-
Potential for harm · D April 9, 2026 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected May 11, 2026 · Quality of Life and Care
-
Potential for harm · E November 25, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 2, 2026 · Resident Rights
-
Potential for harm · E September 24, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 31, 2025 · Resident Rights
-
Potential for harm · D September 24, 2025
Provide appropriate foot care.
Corrected October 31, 2025 · Quality of Life and Care
-
Potential for harm · D September 24, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 31, 2025 · Quality of Life and Care
-
Potential for harm · D September 24, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected October 31, 2025 · Pharmacy Service
-
Potential for harm · D September 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 31, 2025 · Pharmacy Service
-
Potential for harm · E September 24, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected October 31, 2025 · Quality of Life and Care
-
Potential for harm · E September 24, 2025
Provide and implement an infection prevention and control program.
Corrected October 31, 2025 · Infection Control
-
Potential for harm · E June 18, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 18, 2025 · Pharmacy Service
-
Potential for harm · D February 25, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 11, 2025 · Resident Rights
-
Potential for harm · D February 25, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 25, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 11, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D February 25, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 11, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D February 25, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 11, 2025 · Quality of Life and Care
-
Potential for harm · D February 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 11, 2025 · Quality of Life and Care
-
Potential for harm · D February 25, 2025 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected April 11, 2025 · Nursing and Physician Services
-
Potential for harm · D February 25, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 30, 2025 · Pharmacy Service
-
Potential for harm · D February 25, 2025 · found via complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected April 11, 2025 · Administration
-
Potential for harm · D February 25, 2025 · found via complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected April 11, 2025 · Nursing and Physician Services
-
Potential for harm · D December 30, 2024 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected February 7, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 30, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 7, 2025 · Pharmacy Service
-
Potential for harm · D December 3, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 17, 2025 · Resident Rights
-
Potential for harm · E December 3, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 17, 2025 · Resident Rights
-
Potential for harm · D December 3, 2024 · found via complaint
Provide appropriate foot care.
Corrected January 17, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195498 · certified since September 29, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.