Chateau St. James Rehab and Retirement

1980 Jefferson Hwy · Lutcher, LA · 70071 · 2258695725

116 certified beds For profit - Limited Liability company Chain: Priority Management

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

RN staffing in the bottom 10% nationally

0.29 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Score breakdown

Inspection record 30% of score 69
Serious harm & abuse 20% 100
Staffing 20% 52
Federal penalties 15% 100
Trend 10% 80
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.483.48 min · 4.1 strong
RN hours / resident-day0.290.55–0.75
Weekend hours / resident-day2.81≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (21 in the current record)

  • Potential for harm · E December 10, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected January 9, 2026 · Resident Rights

  • Potential for harm · D December 10, 2025

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected January 9, 2026 · Quality of Life and Care

  • Potential for harm · E December 10, 2025

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected January 9, 2026 · Quality of Life and Care

  • Potential for harm · D May 28, 2025 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected June 20, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 28, 2025 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected June 20, 2025 · Quality of Life and Care

  • Potential for harm · E November 8, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 2, 2024 · Quality of Life and Care

  • Potential for harm · D November 8, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 2, 2024 · Nutrition and Dietary

  • Potential for harm · D November 8, 2024

    Provide and implement an infection prevention and control program.

    Corrected December 2, 2024 · Infection Control

  • No harm found · B November 8, 2024

    The resident has the right to receive notices in a format and a language he or she understands.

    Deficient, Provider has no plan of correction · Resident Rights

  • No harm found · B November 8, 2024

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Deficient, Provider has no plan of correction · Resident Rights

  • No harm found · B November 8, 2024

    Post nurse staffing information every day.

    Deficient, Provider has no plan of correction · Nursing and Physician Services

  • Potential for harm · D April 24, 2024 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected May 22, 2024 · Quality of Life and Care

  • Potential for harm · D December 14, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected January 15, 2024 · Resident Rights

  • Potential for harm · E December 14, 2023

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected January 15, 2024 · Resident Rights

  • Potential for harm · D December 14, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected January 15, 2024 · Quality of Life and Care

  • Potential for harm · E December 14, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 15, 2024 · Quality of Life and Care

  • Potential for harm · D December 14, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected January 15, 2024 · Pharmacy Service

  • Potential for harm · E December 14, 2023

    Provide and implement an infection prevention and control program.

    Corrected January 15, 2024 · Infection Control

  • Potential for harm · E December 14, 2023 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 15, 2024 · Quality of Life and Care

  • Potential for harm · D December 14, 2023 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected January 15, 2024 · Nursing and Physician Services

  • Potential for harm · D June 27, 2023 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected July 27, 2023 · Resident Rights

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195304 · certified since December 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.