Charlotte Health & Rehabilitation Center
1735 Toddville Road · Charlotte, NC · 28214 · 7043944001
90 certified beds For profit - Limited Liability company Chain: Lifeworks Rehab
Why this verdict
- Federal penalties on record: $132,506 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
5 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$132,506 in federal fines in the last 24 months
4 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.57 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | 4 · $132,506 |
Inspection citations (36 in the current record)
-
Actual harm · G January 28, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 26, 2026 · Quality of Life and Care
-
Potential for harm · D January 28, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 26, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D January 28, 2026
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected February 26, 2026 · Resident Rights
-
Potential for harm · D January 28, 2026
Ensure each resident receives an accurate assessment.
Corrected February 26, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D January 28, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 26, 2026 · Quality of Life and Care
-
Potential for harm · E January 28, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 26, 2026 · Nutrition and Dietary
-
Potential for harm · D January 28, 2026
Provide and implement an infection prevention and control program.
Corrected February 26, 2026 · Infection Control
-
Potential for harm · D January 28, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 26, 2026 · Resident Rights
-
Potential for harm · D January 28, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 26, 2026 · Quality of Life and Care
-
Potential for harm · E January 28, 2026 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected February 26, 2026 · Environmental
-
No harm found · B January 28, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 26, 2026 · Resident Rights
-
Actual harm · G March 20, 2025 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected April 4, 2025 · Resident Assessment and Care Planning
-
Actual harm · G February 21, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 21, 2025 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 20, 2025 · Resident Rights
-
Potential for harm · D February 21, 2025 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected March 20, 2025 · Resident Rights
-
Immediate jeopardy · J December 23, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 7, 2024 · Resident Rights
-
Immediate jeopardy · J December 23, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Immediate jeopardy · J December 23, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 7, 2024 · Quality of Life and Care
-
Immediate jeopardy · J December 23, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected December 10, 2024 · Nursing and Physician Services
-
Immediate jeopardy · J December 23, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 7, 2024 · Pharmacy Service
-
Potential for harm · D December 23, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 21, 2025 · Resident Rights
-
Potential for harm · D October 23, 2024
Keep residents' personal and medical records private and confidential.
Corrected November 15, 2024 · Resident Rights
-
Potential for harm · D October 23, 2024
Ensure each resident receives an accurate assessment.
Corrected November 15, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D October 23, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 15, 2024 · Quality of Life and Care
-
Potential for harm · D October 23, 2024
Dispose of garbage and refuse properly.
Corrected November 15, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 28, 2026 | Fine | $17,345 |
| December 23, 2024 | Fine | $7,823 |
| December 23, 2024 | Fine | $7,823 |
| December 23, 2024 | Fine | $99,515 |
| December 23, 2024 | Payment Denial | 66 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345405 · certified since October 10, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.