Brandon Woods of New Bedford
397 County Street · New Bedford, MA · 02740 · 5089979396
135 certified beds For profit - Individual Chain: Elder Services
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (3 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $464,490 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
4 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
5 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$464,490 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 4.11 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | 1 · $464,490 |
Inspection citations (80 in the current record)
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Potential for harm · D September 16, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 12, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K December 16, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K December 16, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected February 7, 2025 · Quality of Life and Care
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Immediate jeopardy · K December 16, 2024
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected January 6, 2025 · Quality of Life and Care
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Actual harm · H December 16, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · H December 16, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · H December 16, 2024
Respond appropriately to all alleged violations.
Corrected February 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · H December 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 7, 2025 · Resident Assessment and Care Planning
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Actual harm · G December 16, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 6, 2025 · Quality of Life and Care
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Potential for harm · D December 16, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 7, 2025 · Resident Rights
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Potential for harm · D December 16, 2024
Give the resident's representative the ability to exercise the resident's rights.
Corrected January 6, 2025 · Resident Rights
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Potential for harm · D December 16, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 7, 2025 · Resident Rights
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Potential for harm · D December 16, 2024
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected February 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 16, 2024
Ensure each resident receives an accurate assessment.
Corrected January 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 16, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 16, 2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected January 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 16, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 18, 2025 · Quality of Life and Care
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Potential for harm · D December 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 3, 2025 · Quality of Life and Care
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Potential for harm · E December 16, 2024
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected January 3, 2025 · Nursing and Physician Services
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Potential for harm · D December 16, 2024
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected January 3, 2025 · Nursing and Physician Services
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Potential for harm · E December 16, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected January 6, 2025 · Nursing and Physician Services
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Potential for harm · D December 16, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected January 3, 2025 · Quality of Life and Care
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Potential for harm · E December 16, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 3, 2025 · Pharmacy Service
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Potential for harm · D December 16, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 9, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 16, 2024 | Fine | $464,490 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225264 · certified since August 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.