Sacred Heart Nursing Home

359 Summer Street · New Bedford, MA · 02740 · 5089966751

217 certified beds Non profit - Other Chain: Diocesan Health Facilities

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 70
Serious harm & abuse 20% 100
Staffing 20% 78
Federal penalties 15% 100
Trend 10% 85
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.873.48 min · 4.1 strong
RN hours / resident-day0.660.55–0.75
Weekend hours / resident-day3.63≈ weekday level
Nursing turnover / year29%median 45%
Fines (3-yr window)none

Inspection citations (19 in the current record)

  • Potential for harm · D August 13, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 17, 2025 · Quality of Life and Care

  • Potential for harm · E August 13, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 17, 2025 · Nutrition and Dietary

  • Potential for harm · D August 13, 2025

    Provide and implement an infection prevention and control program.

    Corrected September 17, 2025 · Infection Control

  • Potential for harm · D June 25, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 24, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 25, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected July 24, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 25, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected July 24, 2024 · Quality of Life and Care

  • Potential for harm · D June 25, 2024

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected July 24, 2024 · Quality of Life and Care

  • Potential for harm · E June 25, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 24, 2024 · Nutrition and Dietary

  • Potential for harm · E June 25, 2024

    Implement a program that monitors antibiotic use.

    Corrected July 24, 2024 · Infection Control

  • Potential for harm · E June 25, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected July 24, 2024 · Environmental

  • Potential for harm · D April 16, 2024 · found via complaint

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Corrected March 26, 2024 · Resident Rights

  • Potential for harm · D April 16, 2024 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected March 26, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E March 31, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected May 5, 2023 · Resident Rights

  • Potential for harm · D March 31, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 5, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D March 31, 2023

    Provide activities to meet all resident's needs.

    Corrected May 5, 2023 · Quality of Life and Care

  • Potential for harm · E March 31, 2023

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Corrected May 5, 2023 · Nursing and Physician Services

  • Potential for harm · D March 31, 2023

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected May 5, 2023 · Pharmacy Service

  • Potential for harm · D March 31, 2023

    Ensure that residents are free from significant medication errors.

    Corrected May 5, 2023 · Pharmacy Service

  • Potential for harm · E March 31, 2023

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected May 5, 2023 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225389 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.