Birchwood Park Rehabilitation
340 Lynn Shores Drive · Virginia Beach, VA · 23452 · 7573406611
150 certified beds For profit - Limited Liability company Chain: Eastern Healthcare Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- 5 citations involved actual harm to residents.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
4 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$131,178 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 2.71 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | 1 · $131,178 |
Inspection citations (114 in the current record)
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Potential for harm · D April 4, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 14, 2025 · Resident Rights
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Potential for harm · D April 4, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 4, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 4, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 4, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 14, 2025 · Quality of Life and Care
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Potential for harm · D April 4, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 14, 2025 · Quality of Life and Care
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Actual harm · G December 19, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 15, 2025 · Quality of Life and Care
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Actual harm · G December 19, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 15, 2025 · Quality of Life and Care
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Actual harm · G December 19, 2024 · found via complaint
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected February 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G December 19, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 15, 2025 · Quality of Life and Care
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Actual harm · G December 19, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 14, 2025 · Quality of Life and Care
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Potential for harm · D December 19, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 14, 2025 · Resident Rights
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Potential for harm · D December 19, 2024
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Corrected February 15, 2025 · Resident Rights
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Potential for harm · D December 19, 2024
Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
Corrected February 15, 2025 · Resident Rights
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Potential for harm · D December 19, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected February 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 19, 2024
Assess the resident when there is a significant change in condition
Corrected February 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 19, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected February 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · F December 19, 2024
Provide activities to meet all resident's needs.
Corrected February 15, 2025 · Quality of Life and Care
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Potential for harm · F December 19, 2024
Ensure the activities program is directed by a qualified professional.
Corrected February 15, 2025 · Quality of Life and Care
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Potential for harm · E December 19, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected February 15, 2025 · Pharmacy Service
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Potential for harm · E December 19, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 15, 2025 · Pharmacy Service
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Potential for harm · E December 19, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected February 15, 2025 · Administration
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Potential for harm · F December 19, 2024
Employ staff that are licensed, certified, or registered in accordance with state laws.
Corrected February 15, 2025 · Administration
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Potential for harm · D December 19, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected February 15, 2025 · Administration
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Potential for harm · F December 19, 2024
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected February 15, 2025 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 19, 2024 | Fine | $131,178 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495150 · certified since December 1, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.