Autumn Care of Norfolk
1401 Halstead Avenue Revised · Norfolk, VA · 23502 · 7578570481
120 certified beds For profit - Individual Chain: Saber Healthcare Group
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.34 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.91 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (43 in the current record)
-
Potential for harm · E January 13, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 13, 2023 · Resident Rights
-
Potential for harm · E January 13, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected February 13, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D January 13, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 13, 2023 · Quality of Life and Care
-
Potential for harm · D January 13, 2023
Provide appropriate foot care.
Corrected February 13, 2023 · Quality of Life and Care
-
Potential for harm · D January 13, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 13, 2023 · Quality of Life and Care
-
Potential for harm · E January 13, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 13, 2023 · Pharmacy Service
-
Potential for harm · E January 13, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected February 13, 2023 · Pharmacy Service
-
Potential for harm · D January 13, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected February 13, 2023 · Pharmacy Service
-
Potential for harm · E January 13, 2023
Ensure that residents are free from significant medication errors.
Corrected February 13, 2023 · Pharmacy Service
-
Potential for harm · D January 13, 2023
Provide or get specialized rehabilitative services as required for a resident.
Corrected February 13, 2023 · Quality of Life and Care
-
Potential for harm · D January 13, 2023
Report COVID19 data to residents and families.
Corrected February 13, 2023 · Infection Control
-
Potential for harm · D September 20, 2019
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected October 18, 2019 · Resident Rights
-
Potential for harm · D September 20, 2019
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected October 18, 2019 · Resident Rights
-
Potential for harm · D September 20, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 18, 2019 · Resident Rights
-
Potential for harm · E September 20, 2019
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected October 18, 2019 · Resident Rights
-
Potential for harm · D September 20, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected October 18, 2019 · Resident Rights
-
Potential for harm · D September 20, 2019
Ensure each resident receives an accurate assessment.
Corrected October 18, 2019 · Resident Assessment and Care Planning
-
Potential for harm · D September 20, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 18, 2019 · Resident Assessment and Care Planning
-
Potential for harm · D September 20, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 18, 2019 · Resident Assessment and Care Planning
-
Potential for harm · D September 20, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 18, 2019 · Resident Assessment and Care Planning
-
Potential for harm · D September 20, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 18, 2019 · Resident Assessment and Care Planning
-
Potential for harm · E September 20, 2019
Provide activities to meet all resident's needs.
Corrected October 18, 2019 · Quality of Life and Care
-
Potential for harm · D September 20, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 18, 2019 · Quality of Life and Care
-
Potential for harm · D September 20, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 17, 2019 · Quality of Life and Care
-
Potential for harm · D September 20, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 18, 2019 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495253 · certified since August 23, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.