Aspen Hill Rehabiliation & Healthcare Center
190 North Avenue · Haverhill, MA · 01830 · 9783727700
146 certified beds For profit - Limited Liability company Chain: Marquis Health Services
Why this verdict
- Federal penalties on record: $28,213 in fines in the last 24 months.
- 5 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.59 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 2.99 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 3 · $134,274 |
Inspection citations (51 in the current record)
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Potential for harm · D January 8, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 5, 2026 · Resident Rights
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Potential for harm · D January 8, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 5, 2026 · Resident Rights
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Potential for harm · D January 8, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 5, 2026 · Quality of Life and Care
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Potential for harm · E January 8, 2026
Provide or obtain dental services for each resident.
Corrected February 5, 2026 · Quality of Life and Care
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Potential for harm · D January 8, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 5, 2026 · Resident Assessment and Care Planning
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Actual harm · G March 11, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 31, 2025 · Resident Assessment and Care Planning
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Actual harm · G March 11, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 31, 2025 · Quality of Life and Care
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Actual harm · G January 16, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G January 16, 2025
Respond appropriately to all alleged violations.
Corrected February 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 16, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 16, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 16, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 16, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 16, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · D January 16, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · D January 16, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · D January 16, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · D January 16, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected February 17, 2025 · Nursing and Physician Services
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Potential for harm · E January 16, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 17, 2025 · Pharmacy Service
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Potential for harm · D January 16, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · D January 16, 2025
Provide or obtain dental services for each resident.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected February 17, 2025 · Administration
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Potential for harm · E January 16, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 16, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected February 17, 2025 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 11, 2025 | Fine | $10,868 |
| January 16, 2025 | Fine | $17,345 |
| January 25, 2024 | Fine | $106,061 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225404 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.