Ashford Hall
2021 Shoaf Dr · Irving, TX · 75061 · 9725791919
206 certified beds For profit - Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $44,470 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
5 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
79% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.86 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.74 | 0.55–0.75 |
| Weekend hours / resident-day | 3.54 | ≈ weekday level |
| Nursing turnover / year | 79% | median 45% |
| Fines (3-yr window) | 4 · $301,255 |
Inspection citations (36 in the current record)
-
Potential for harm · D April 9, 2026
Ensure each resident receives an accurate assessment.
Corrected May 1, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D April 9, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 1, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D April 9, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 1, 2026 · Quality of Life and Care
-
Potential for harm · E April 9, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 10, 2026 · Quality of Life and Care
-
Potential for harm · E April 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 10, 2026 · Nutrition and Dietary
-
Actual harm · G March 24, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 25, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E March 24, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 25, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D March 4, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 5, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E December 17, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D January 24, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected February 3, 2025 · Resident Rights
-
Potential for harm · D January 24, 2025
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected February 3, 2025 · Quality of Life and Care
-
Potential for harm · D January 24, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected February 3, 2025 · Quality of Life and Care
-
Potential for harm · D January 24, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected February 3, 2025 · Nursing and Physician Services
-
Potential for harm · E January 24, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 3, 2025 · Pharmacy Service
-
Potential for harm · D January 24, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 3, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D January 13, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected January 22, 2025 · Resident Rights
-
Potential for harm · D January 13, 2025 · found via complaint
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected January 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D January 13, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 22, 2025 · Pharmacy Service
-
Potential for harm · D September 24, 2024 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected September 27, 2024 · Resident Rights
-
Immediate jeopardy · K August 10, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 11, 2024 · Quality of Life and Care
-
Potential for harm · D August 10, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected August 11, 2024 · Resident Rights
-
Potential for harm · D July 2, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 3, 2024 · Quality of Life and Care
-
Potential for harm · D July 2, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 3, 2024 · Pharmacy Service
-
Potential for harm · D July 2, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 3, 2024 · Infection Control
-
Potential for harm · D April 17, 2024 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected April 18, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 4, 2026 | Fine | $15,935 |
| September 24, 2024 | Fine | $6,144 |
| August 10, 2024 | Fine | $22,391 |
| March 22, 2024 | Fine | $256,785 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455748 · certified since May 26, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.