Aria of Brookfield
18740 W Bluemound Rd · Brookfield, WI · 53045 · 2627820230
170 certified beds For profit - Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $181,545 in fines in the last 24 months.
- 7 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$181,545 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
66% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 3.04 | ≈ weekday level |
| Nursing turnover / year | 66% | median 45% |
| Fines (3-yr window) | 3 · $343,870 |
Inspection citations (109 in the current record)
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Potential for harm · D February 5, 2026 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 16, 2026 · Resident Rights
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Potential for harm · D January 8, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 2, 2026 · Resident Rights
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Potential for harm · D January 8, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected February 2, 2026 · Resident Rights
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Potential for harm · D January 8, 2026 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected February 2, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 2, 2026 · Quality of Life and Care
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Potential for harm · D January 8, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 2, 2026 · Quality of Life and Care
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Potential for harm · D January 8, 2026 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected February 2, 2026 · Quality of Life and Care
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Potential for harm · D January 8, 2026 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 2, 2026 · Quality of Life and Care
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Potential for harm · E January 8, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 2, 2026 · Pharmacy Service
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Actual harm · G August 27, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · D August 27, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 16, 2025 · Resident Rights
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Potential for harm · D August 27, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected September 16, 2025 · Resident Rights
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Potential for harm · D August 27, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected September 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 27, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 16, 2025 · Resident Rights
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Potential for harm · D August 27, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · D August 27, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · E August 27, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 16, 2025 · Pharmacy Service
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Potential for harm · D August 27, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected September 16, 2025 · Pharmacy Service
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Potential for harm · E August 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 16, 2025 · Pharmacy Service
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Potential for harm · E August 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 16, 2025 · Nutrition and Dietary
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Potential for harm · D August 27, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected September 16, 2025 · Administration
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Potential for harm · F August 27, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected September 16, 2025 · Administration
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Potential for harm · E August 27, 2025
Provide and implement an infection prevention and control program.
Corrected September 16, 2025 · Infection Control
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Potential for harm · D June 10, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 8, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 5, 2024 | Fine | $181,545 |
| November 5, 2024 | Payment Denial | 72 days |
| May 22, 2024 | Fine | $132,997 |
| May 22, 2024 | Payment Denial | 35 days |
| October 16, 2023 | Fine | $29,328 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525424 · certified since May 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.