Ambassador Healthcare at College Park
13755 Golf Club Pkwy · Fort Myers, FL · 33919 · 2394822848
107 certified beds For profit - Corporation Chain: Excelsior Care Group
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $96,105 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$96,105 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.59 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 3.36 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 2 · $96,105 |
Inspection citations (35 in the current record)
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Immediate jeopardy · J February 13, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 5, 2026 · Quality of Life and Care
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Immediate jeopardy · J February 13, 2026 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected March 5, 2026 · Administration
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Potential for harm · D February 13, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 5, 2026 · Resident Assessment and Care Planning
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Actual harm · G April 30, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G April 30, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 22, 2025 · Quality of Life and Care
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Potential for harm · D July 8, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 1, 2024 · Quality of Life and Care
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Potential for harm · D January 11, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected February 11, 2024 · Resident Rights
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Potential for harm · D January 11, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 11, 2024 · Resident Rights
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Potential for harm · D January 11, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 11, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 11, 2024 · Quality of Life and Care
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Potential for harm · D January 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 11, 2024 · Quality of Life and Care
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Potential for harm · E January 11, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 11, 2024 · Quality of Life and Care
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Potential for harm · D January 11, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 11, 2024 · Quality of Life and Care
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Potential for harm · E January 11, 2024
Observe each nurse aide's job performance and give regular training.
Corrected February 11, 2024 · Nursing and Physician Services
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Potential for harm · E January 11, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 11, 2024 · Pharmacy Service
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Potential for harm · E January 11, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 11, 2024 · Nutrition and Dietary
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Potential for harm · E January 11, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected February 11, 2024 · Nutrition and Dietary
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Potential for harm · F January 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 11, 2024 · Nutrition and Dietary
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Potential for harm · E January 11, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 11, 2024 · Quality of Life and Care
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Potential for harm · E June 21, 2023 · found via complaint
Provide appropriate foot care.
Corrected July 16, 2023 · Quality of Life and Care
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Actual harm · G April 7, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 7, 2022 · Quality of Life and Care
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Potential for harm · D April 7, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 7, 2022 · Resident Rights
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Potential for harm · D April 7, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected May 7, 2022 · Resident Rights
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Potential for harm · D April 7, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 7, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 7, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected May 7, 2022 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 13, 2026 | Fine | $17,675 |
| April 30, 2025 | Fine | $78,430 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105387 · certified since July 27, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.