The Preserve
14750 Hope Center Loop · Fort Myers, FL · 33912 · 2395740078
75 certified beds Non profit - Corporation Chain: Volunteers of America Senior Living
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.89 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.20 | 0.55–0.75 |
| Weekend hours / resident-day | 4.32 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (8 in the current record)
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Potential for harm · D January 16, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 3, 2025 · Resident Rights
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Potential for harm · D November 16, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 21, 2023 · Quality of Life and Care
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Potential for harm · D November 16, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 21, 2023 · Quality of Life and Care
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Potential for harm · D November 16, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected December 21, 2023 · Pharmacy Service
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Potential for harm · D February 17, 2022
Ensure each resident receives an accurate assessment.
Corrected April 15, 2022 · Resident Assessment and Care Planning
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Potential for harm · D February 17, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 15, 2022 · Quality of Life and Care
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Potential for harm · E February 17, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 15, 2022 · Quality of Life and Care
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Potential for harm · D February 17, 2022
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected April 15, 2022 · Nutrition and Dietary
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 106137 · certified since April 9, 2020. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.