Woodward Hills Health and Rehabilitation Center
39312 Woodward Ave · Bloomfield Hills, MI · 48304 · 2486445522
190 certified beds For profit - Corporation Chain: Optalis Health & Rehabilitation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $17,345 in fines in the last 24 months.
- 5 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 4.04 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 2 · $56,072 |
Inspection citations (63 in the current record)
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Potential for harm · D April 22, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 7, 2026 · Quality of Life and Care
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Potential for harm · D March 4, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 2, 2026 · Resident Rights
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Potential for harm · D March 4, 2026
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected April 2, 2026 · Resident Rights
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Potential for harm · D March 4, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · D March 4, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · D March 4, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · E March 4, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 2, 2026 · Pharmacy Service
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Potential for harm · D March 4, 2026
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected April 2, 2026 · Administration
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Potential for harm · D March 4, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · D March 4, 2026 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · D March 4, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 2, 2026 · Infection Control
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Potential for harm · E March 4, 2026 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 2, 2026 · Environmental
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Actual harm · G August 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 20, 2025 · Quality of Life and Care
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Potential for harm · E August 5, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 20, 2025 · Resident Rights
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Potential for harm · D May 28, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 18, 2025 · Resident Rights
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Potential for harm · D May 28, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 28, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected June 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 28, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 18, 2025 · Quality of Life and Care
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Potential for harm · D May 28, 2025 · found via complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected June 18, 2025 · Nursing and Physician Services
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Potential for harm · D March 11, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 1, 2025 · Resident Rights
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Potential for harm · D March 11, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 11, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 1, 2025 · Quality of Life and Care
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Potential for harm · D March 11, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected April 1, 2025 · Quality of Life and Care
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Actual harm · G December 4, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 15, 2025 · Quality of Life and Care
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Actual harm · G December 4, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 23, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 5, 2025 | Fine | $17,345 |
| December 4, 2024 | Payment Denial | 20 days |
| September 21, 2023 | Fine | $38,727 |
| September 21, 2023 | Payment Denial | 7 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235556 · certified since January 3, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.