Woodlake at Tolland
26 Shenipsit Lake Road · Tolland, CT · 06084 · 8608722999
130 certified beds For profit - Limited Liability company
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.97 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.77 | 0.55–0.75 |
| Weekend hours / resident-day | 3.52 | ≈ weekday level |
| Nursing turnover / year | 32% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (47 in the current record)
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Potential for harm · D February 13, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 27, 2026 · Resident Rights
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Potential for harm · D February 13, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 27, 2026 · Quality of Life and Care
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Potential for harm · D April 10, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 26, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 7, 2024 · Resident Rights
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Potential for harm · D March 26, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 7, 2024 · Resident Rights
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Potential for harm · D March 26, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 7, 2024 · Nursing and Physician Services
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Potential for harm · D March 26, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 7, 2024 · Pharmacy Service
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Potential for harm · D March 26, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 7, 2024 · Pharmacy Service
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Potential for harm · D March 26, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 7, 2024 · Pharmacy Service
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Potential for harm · F March 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 7, 2024 · Nutrition and Dietary
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Potential for harm · D March 26, 2024
Provide and implement an infection prevention and control program.
Corrected May 7, 2024 · Infection Control
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Potential for harm · D March 26, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 7, 2024 · Infection Control
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Potential for harm · D March 26, 2024 · found via complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected May 7, 2024 · Resident Assessment and Care Planning
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No harm found · B March 26, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 7, 2024 · Resident Rights
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No harm found · B March 26, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 7, 2024 · Resident Rights
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Potential for harm · D July 31, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 11, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 31, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 11, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G November 2, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 30, 2021 · Quality of Life and Care
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Potential for harm · E November 2, 2021
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected December 14, 2021 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075382 · certified since March 16, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.