Woodbury Heights Nursing and Rehabilitation Center

378 Syosset Woodbury Road · Woodbury, NY · 11797 · 5169213900

606 certified beds For profit - Limited Liability company

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results have improved across recent cycles.

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Red flags

2 immediate-jeopardy citations in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 36
Serious harm & abuse 20% 76
Staffing 20% 70
Federal penalties 15% 20
Trend 10% 88
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.613.48 min · 4.1 strong
RN hours / resident-day0.610.55–0.75
Weekend hours / resident-day3.46≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)2 · $280,271

Inspection citations (46 in the current record)

  • Potential for harm · E October 23, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected December 22, 2024 · Resident Rights

  • Potential for harm · D October 23, 2024

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected December 22, 2024 · Resident Rights

  • Potential for harm · D October 23, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected December 22, 2024 · Resident Rights

  • Potential for harm · D October 23, 2024

    Ensure each resident receives an accurate assessment.

    Corrected December 22, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 23, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 22, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 23, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected December 22, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 23, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected December 22, 2024 · Quality of Life and Care

  • Potential for harm · D October 23, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 22, 2024 · Quality of Life and Care

  • Potential for harm · D October 23, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected December 22, 2024 · Pharmacy Service

  • Potential for harm · D October 23, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 22, 2024 · Pharmacy Service

  • Potential for harm · D October 23, 2024

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Corrected December 22, 2024 · Administration

  • Potential for harm · E October 23, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 22, 2024 · Nutrition and Dietary

  • Potential for harm · D October 23, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected December 22, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E October 23, 2024

    Keep all essential equipment working safely.

    Corrected December 22, 2024 · Environmental

  • Potential for harm · D May 16, 2024 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected May 31, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J March 29, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 18, 2024 · Quality of Life and Care

  • Immediate jeopardy · J March 4, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 21, 2024 · Quality of Life and Care

  • Potential for harm · E March 4, 2024 · found via complaint

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected March 21, 2024 · Administration

  • Potential for harm · D February 12, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 1, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G August 10, 2023

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected September 30, 2023 · Quality of Life and Care

  • Actual harm · G August 10, 2023 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected October 9, 2023 · Quality of Life and Care

  • Potential for harm · D August 10, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected October 1, 2023 · Resident Rights

  • Potential for harm · D August 10, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected September 30, 2023 · Resident Rights

  • Potential for harm · D August 10, 2023

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected October 9, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 10, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected September 15, 2023 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
February 12, 2024Fine$117,712
August 10, 2023Fine$162,559
August 10, 2023Payment Denial77 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335555 · certified since December 1, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.