Wisconsin Dells Health Services
300 Race St · Wisconsin Dells, WI · 53965 · 6082542574
90 certified beds For profit - Corporation Chain: North Shore Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.40 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.92 | 0.55–0.75 |
| Weekend hours / resident-day | 3.08 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
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Potential for harm · F August 7, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected August 27, 2025 · Environmental
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Potential for harm · D March 11, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 1, 2025 · Quality of Life and Care
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Potential for harm · D March 11, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 1, 2025 · Quality of Life and Care
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Potential for harm · D March 11, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 1, 2025 · Pharmacy Service
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Potential for harm · D March 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 1, 2025 · Pharmacy Service
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Potential for harm · F March 11, 2025
Provide and implement an infection prevention and control program.
Corrected April 1, 2025 · Infection Control
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Potential for harm · D March 11, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 1, 2025 · Quality of Life and Care
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Potential for harm · D March 11, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 1, 2025 · Quality of Life and Care
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Potential for harm · F March 11, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 1, 2025 · Nutrition and Dietary
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Potential for harm · D September 3, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 1, 2024 · Quality of Life and Care
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Potential for harm · D May 21, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 13, 2024 · Resident Rights
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Potential for harm · D May 21, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 13, 2024 · Pharmacy Service
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Potential for harm · D May 21, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected June 13, 2024 · Pharmacy Service
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Potential for harm · D April 17, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 15, 2024 · Quality of Life and Care
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Potential for harm · D April 17, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected May 15, 2024 · Quality of Life and Care
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Potential for harm · F April 17, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 15, 2024 · Nutrition and Dietary
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Potential for harm · F April 17, 2024
Provide and implement an infection prevention and control program.
Corrected May 15, 2024 · Infection Control
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Potential for harm · D February 27, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 13, 2024 · Quality of Life and Care
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Potential for harm · D February 2, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 24, 2023 · Resident Rights
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Potential for harm · D February 2, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 24, 2023 · Quality of Life and Care
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Potential for harm · E February 2, 2023
Provide activities to meet all resident's needs.
Corrected February 23, 2023 · Quality of Life and Care
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Potential for harm · E February 2, 2023
Ensure the activities program is directed by a qualified professional.
Corrected February 23, 2023 · Quality of Life and Care
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Potential for harm · D February 2, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 24, 2023 · Quality of Life and Care
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Potential for harm · F February 2, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 24, 2023 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525391 · certified since December 1, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.