Windsor Park Rehab & Nursing Center
212 40 Hillside Avenue · Queens Village, NY · 11427 · 7184680800
70 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
5 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.84 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.06 | 0.55–0.75 |
| Weekend hours / resident-day | 3.38 | ≈ weekday level |
| Nursing turnover / year | 21% | median 45% |
| Fines (3-yr window) | 1 · $306,240 |
Inspection citations (14 in the current record)
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Potential for harm · E October 3, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 27, 2024 · Resident Rights
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Potential for harm · D October 3, 2024
Provide and implement an infection prevention and control program.
Corrected November 27, 2024 · Infection Control
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No harm found · C October 3, 2024
Post nurse staffing information every day.
Corrected November 27, 2024 · Nursing and Physician Services
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Immediate jeopardy · K June 30, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 5, 2024 · Resident Rights
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Immediate jeopardy · K June 30, 2024 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 5, 2024 · Resident Rights
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Immediate jeopardy · K June 30, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 5, 2024 · Resident Rights
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Immediate jeopardy · K June 30, 2024 · found via complaint
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected July 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K June 30, 2024 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected July 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 30, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected July 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · F June 30, 2024 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected July 5, 2024 · Administration
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Potential for harm · E June 30, 2024 · found via complaint
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Corrected July 5, 2024 · Nursing and Physician Services
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Potential for harm · D October 24, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 11, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 24, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 11, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 24, 2023 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 11, 2023 · Pharmacy Service
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 30, 2024 | Fine | $306,240 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335155 · certified since July 13, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.