Willows Health and Rehab Ctr
1500 E 191st St · Euclid, OH · 44117 · 2164868880
75 certified beds For profit - Corporation Chain: Saber Healthcare Group
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 2.86 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | 1 · $39,683 |
Inspection citations (25 in the current record)
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Actual harm · G May 23, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected June 19, 2024 · Quality of Life and Care
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Potential for harm · E May 23, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 19, 2024 · Quality of Life and Care
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Actual harm · G May 9, 2022
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 2, 2022 · Quality of Life and Care
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Potential for harm · D May 9, 2022
Honor the resident's right to manage his or her financial affairs.
Corrected June 2, 2022 · Resident Rights
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Potential for harm · E May 9, 2022
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected June 2, 2022 · Resident Rights
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Potential for harm · D May 9, 2022
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected June 2, 2022 · Resident Assessment and Care Planning
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Potential for harm · E May 9, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 2, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2022
Plan the resident's discharge to meet the resident's goals and needs.
Corrected June 2, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 2, 2022 · Quality of Life and Care
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Potential for harm · D May 9, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 2, 2022 · Quality of Life and Care
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Potential for harm · D May 9, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 2, 2022 · Quality of Life and Care
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Potential for harm · D May 9, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected June 2, 2022 · Quality of Life and Care
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Potential for harm · E May 9, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 2, 2022 · Pharmacy Service
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Potential for harm · D May 9, 2022
Provide or obtain dental services for each resident.
Corrected June 2, 2022 · Quality of Life and Care
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Potential for harm · F May 9, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 2, 2022 · Nutrition and Dietary
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Potential for harm · F May 9, 2022
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected June 2, 2022 · Administration
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Potential for harm · F May 9, 2022
Provide and implement an infection prevention and control program.
Corrected June 2, 2022 · Infection Control
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Potential for harm · D April 4, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 3, 2019 · Resident Rights
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Potential for harm · D April 4, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 3, 2019 · Resident Assessment and Care Planning
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Potential for harm · E April 4, 2019
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 3, 2019 · Nutrition and Dietary
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Potential for harm · E April 4, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 3, 2019 · Nutrition and Dietary
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Potential for harm · D April 4, 2019
Dispose of garbage and refuse properly.
Corrected May 3, 2019 · Nutrition and Dietary
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Potential for harm · E April 4, 2019
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 3, 2019 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 23, 2024 | Fine | $39,683 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365670 · certified since February 18, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.