Willow Springs Care and Rehabilitation
4007 Tieton Drive · Yakima, WA · 98908 · 5099664500
75 certified beds For profit - Corporation Chain: Hyatt Family Facilities
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.02 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.00 | 0.55–0.75 |
| Weekend hours / resident-day | 3.41 | ≈ weekday level |
| Nursing turnover / year | 59% | median 45% |
| Fines (3-yr window) | 1 · $21,442 |
Inspection citations (37 in the current record)
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Potential for harm · D July 25, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 3, 2025 · Resident Rights
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Potential for harm · D July 25, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · F July 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 3, 2025 · Nutrition and Dietary
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Potential for harm · E July 25, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 3, 2025 · Environmental
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No harm found · C July 25, 2025
Post nurse staffing information every day.
Corrected September 3, 2025 · Nursing and Physician Services
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Potential for harm · E September 10, 2024
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected October 12, 2024 · Resident Rights
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Potential for harm · D September 10, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected October 12, 2024 · Resident Rights
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Potential for harm · E September 10, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected October 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 10, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected October 12, 2024 · Quality of Life and Care
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Potential for harm · D September 10, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected October 12, 2024 · Pharmacy Service
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Potential for harm · E September 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 12, 2024 · Pharmacy Service
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Potential for harm · E September 10, 2024
Provide and implement an infection prevention and control program.
Corrected October 12, 2024 · Infection Control
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Potential for harm · D August 14, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 6, 2024 · Resident Rights
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Potential for harm · D August 14, 2024 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected September 6, 2024 · Resident Assessment and Care Planning
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Immediate jeopardy · J July 22, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 18, 2023 · Quality of Life and Care
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Potential for harm · D July 22, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 18, 2023 · Resident Rights
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Potential for harm · E July 22, 2023
Give residents a notice of rights, rules, services and charges.
Corrected August 18, 2023 · Resident Rights
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Potential for harm · E July 22, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected August 18, 2023 · Resident Rights
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Potential for harm · E July 22, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 18, 2023 · Resident Rights
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Potential for harm · D July 22, 2023
Keep residents' personal and medical records private and confidential.
Corrected August 18, 2023 · Resident Rights
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Potential for harm · E July 22, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 18, 2023 · Resident Rights
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Potential for harm · D July 22, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 18, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 22, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected August 18, 2023 · Resident Rights
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Potential for harm · D July 22, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected August 18, 2023 · Resident Rights
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Potential for harm · D July 22, 2023
Ensure each resident receives an accurate assessment.
Corrected August 18, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 22, 2023 | Fine | $21,442 |
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505367 · certified since June 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.