Willow Ridge Nursing and Rehabilitation Center,llc
660 Factory Outlet Drive · Arcadia, LA · 71001 · 3182632025
120 certified beds For profit - Limited Liability company Chain: Norbert Bennett & Donald Denz
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
RN staffing in the bottom 10% nationally
0.26 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.84 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.26 | 0.55–0.75 |
| Weekend hours / resident-day | 3.31 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $10,059 |
Inspection citations (19 in the current record)
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Potential for harm · E September 17, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 17, 2025 · Resident Rights
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Potential for harm · E September 17, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 17, 2025 · Pharmacy Service
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Potential for harm · E September 17, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected October 17, 2025 · Nutrition and Dietary
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Potential for harm · D May 21, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 20, 2025 · Resident Rights
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Potential for harm · E May 21, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 21, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected September 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 27, 2024 · Quality of Life and Care
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Potential for harm · D July 18, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 16, 2024 · Resident Rights
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Potential for harm · D August 16, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 29, 2023 · Resident Rights
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Potential for harm · E August 16, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected September 29, 2023 · Resident Rights
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Potential for harm · D August 16, 2023
Keep residents' personal and medical records private and confidential.
Corrected September 29, 2023 · Resident Rights
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Potential for harm · D August 16, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 29, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 16, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 29, 2023 · Quality of Life and Care
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Potential for harm · E August 16, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 29, 2023 · Quality of Life and Care
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Potential for harm · E August 16, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 29, 2023 · Quality of Life and Care
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Potential for harm · E August 16, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected September 29, 2023 · Quality of Life and Care
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Potential for harm · E August 16, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected September 29, 2023 · Nutrition and Dietary
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Potential for harm · E August 16, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 29, 2023 · Nutrition and Dietary
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Actual harm · G July 26, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 21, 2023 · Freedom from Abuse, Neglect, and Exploitation
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 26, 2023 | Fine | $10,059 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195346 · certified since May 26, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.