Willow Brook Christian Home
55 Lazelle Rd · Columbus, OH · 43235 · 6148853300
50 certified beds Non profit - Church related
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.14 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.32 | 0.55–0.75 |
| Weekend hours / resident-day | 3.63 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · D December 23, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 14, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 23, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 14, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G September 2, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 3, 2025 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 20, 2024 · Resident Rights
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Potential for harm · D November 7, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 20, 2024 · Resident Rights
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Potential for harm · D November 7, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 7, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected December 20, 2024 · Resident Rights
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Potential for harm · E November 7, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 7, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 20, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 20, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected December 20, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 20, 2024 · Pharmacy Service
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Potential for harm · D November 7, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 20, 2024 · Pharmacy Service
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Potential for harm · D November 7, 2024
Provide and implement an infection prevention and control program.
Corrected December 20, 2024 · Infection Control
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Potential for harm · D November 7, 2024
Implement a program that monitors antibiotic use.
Corrected December 20, 2024 · Infection Control
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Potential for harm · D February 28, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 7, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 28, 2022
Ensure each resident receives an accurate assessment.
Corrected April 7, 2022 · Resident Assessment and Care Planning
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Potential for harm · D February 28, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 7, 2022 · Resident Assessment and Care Planning
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Potential for harm · E February 28, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 7, 2022 · Quality of Life and Care
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Potential for harm · D February 28, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected April 7, 2022 · Pharmacy Service
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Potential for harm · F February 28, 2022
Provide and implement an infection prevention and control program.
Corrected April 7, 2022 · Infection Control
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Potential for harm · E September 5, 2019
Assure the security of all personal funds of residents deposited with the facility.
Corrected September 24, 2019 · Resident Rights
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Potential for harm · D September 5, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected September 24, 2019 · Resident Assessment and Care Planning
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Potential for harm · D September 5, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 24, 2019 · Resident Assessment and Care Planning
-
Potential for harm · D September 5, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected September 24, 2019 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365988 · certified since January 16, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.