Whittier Pacific Care Center
7716 S Pickering Avenue · Whittier, CA · 90602 · 5626935240
105 certified beds For profit - Corporation Chain: Longwood Management Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.02 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.60 | 0.55–0.75 |
| Weekend hours / resident-day | 4.78 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (80 in the current record)
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Potential for harm · D March 13, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 2, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected April 2, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 13, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 2, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D March 13, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · E March 13, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected April 2, 2026 · Quality of Life and Care
-
Potential for harm · D March 13, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · D March 13, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · D March 13, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 2, 2026 · Pharmacy Service
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Potential for harm · D March 13, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected April 2, 2026 · Pharmacy Service
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Potential for harm · D March 13, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 2, 2026 · Pharmacy Service
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Potential for harm · E March 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 2, 2026 · Nutrition and Dietary
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Potential for harm · E March 13, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 13, 2026
Provide and implement an infection prevention and control program.
Corrected April 2, 2026 · Infection Control
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Potential for harm · E March 13, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 2, 2026 · Environmental
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Potential for harm · D February 20, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 17, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2025 · found via complaint
Post nurse staffing information every day.
Corrected December 10, 2025 · Nursing and Physician Services
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Potential for harm · D August 8, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D May 30, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 30, 2025 · Resident Rights
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Potential for harm · D May 30, 2025 · found via complaint
Post nurse staffing information every day.
Corrected June 30, 2025 · Nursing and Physician Services
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Potential for harm · D January 31, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 28, 2025 · Resident Rights
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Potential for harm · D January 31, 2025
Ensure a qualified health professional conducts resident assessments.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 31, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 31, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · E January 31, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 28, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 26, 2024 | Payment Denial | 28 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055764 · certified since July 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.