Whispering Hills Rehabilitation and Nursing Center
416 Wooster Road · Mount Vernon, OH · 43050 · 7403979626
44 certified beds For profit - Limited Liability company Chain: Garden Healthcare Group
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.14 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 2.89 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (29 in the current record)
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Potential for harm · D February 19, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected March 18, 2026 · Resident Rights
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Potential for harm · D February 19, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 18, 2026 · Quality of Life and Care
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Potential for harm · D February 19, 2026
Assist a resident in gaining access to vision and hearing services.
Corrected March 18, 2026 · Quality of Life and Care
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Potential for harm · D February 19, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 18, 2026 · Quality of Life and Care
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Potential for harm · D February 19, 2026
Ensure that residents are free from significant medication errors.
Corrected March 18, 2026 · Pharmacy Service
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Potential for harm · D February 19, 2026
Provide or get specialized rehabilitative services as required for a resident.
Corrected March 18, 2026 · Quality of Life and Care
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Potential for harm · D February 19, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 18, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 19, 2026
Provide and implement an infection prevention and control program.
Corrected March 18, 2026 · Infection Control
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Potential for harm · D February 19, 2026
Implement a program that monitors antibiotic use.
Corrected March 18, 2026 · Infection Control
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Potential for harm · D November 21, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected December 19, 2024 · Resident Rights
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Potential for harm · D November 21, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 19, 2024 · Resident Rights
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Potential for harm · D November 21, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected December 19, 2024 · Resident Rights
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Potential for harm · D November 21, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 19, 2024 · Pharmacy Service
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Potential for harm · E November 21, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected December 19, 2024 · Nutrition and Dietary
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Potential for harm · F November 21, 2024
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected December 19, 2024 · Administration
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Potential for harm · F November 21, 2024
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected December 19, 2024 · Administration
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Potential for harm · F November 21, 2024
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected December 19, 2024 · Administration
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Potential for harm · F July 7, 2023 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected July 25, 2023 · Environmental
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Potential for harm · D November 9, 2022
Respond appropriately to all alleged violations.
Corrected December 9, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 9, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected December 9, 2022 · Resident Rights
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Potential for harm · D November 9, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected December 9, 2022 · Resident Rights
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Potential for harm · D November 9, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected December 9, 2022 · Resident Assessment and Care Planning
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Potential for harm · D November 9, 2022
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected December 9, 2022 · Resident Assessment and Care Planning
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Potential for harm · D November 9, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 9, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366014 · certified since September 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.