Westview Nursing Home
301 West Dunlop Street · Center, MO · 63436 · 5732673920
60 certified beds For profit - Corporation Chain: Reliant Care Management
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- 6 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
4 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
RN staffing in the bottom 10% nationally
0.21 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.60 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 2.60 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.21 | 0.55–0.75 |
| Weekend hours / resident-day | 2.14 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | 1 · $42,680 |
Inspection citations (53 in the current record)
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Actual harm · H July 17, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected August 6, 2025 · Resident Rights
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Actual harm · G July 17, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 6, 2025 · Resident Assessment and Care Planning
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Actual harm · H May 21, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected August 6, 2025 · Resident Rights
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Actual harm · G May 21, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 21, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 21, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 21, 2025
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · E May 21, 2025
Provide activities to meet all resident's needs.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · D May 21, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · D May 21, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · D May 21, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 11, 2025 · Nutrition and Dietary
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Potential for harm · F May 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 11, 2025 · Nutrition and Dietary
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Potential for harm · E May 21, 2025
Provide and implement an infection prevention and control program.
Corrected July 11, 2025 · Infection Control
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Potential for harm · E May 21, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 11, 2025 · Infection Control
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Potential for harm · D March 10, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 15, 2025 · Quality of Life and Care
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Actual harm · G March 26, 2024 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected May 1, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected May 1, 2024 · Resident Rights
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Potential for harm · D March 26, 2024 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 1, 2024 · Pharmacy Service
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Potential for harm · E August 28, 2023
Honor the resident's right to manage his or her financial affairs.
Corrected October 11, 2023 · Resident Rights
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Potential for harm · E August 28, 2023
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected October 11, 2023 · Resident Rights
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Potential for harm · E August 28, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected October 11, 2023 · Nutrition and Dietary
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Potential for harm · F August 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 11, 2023 · Nutrition and Dietary
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Potential for harm · E August 28, 2023
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected October 11, 2023 · Environmental
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Potential for harm · D August 28, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected October 11, 2023 · Resident Rights
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Potential for harm · E August 28, 2023 · found via complaint
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected November 9, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 21, 2025 | Fine | $42,680 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265423 · certified since April 6, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.