Westside Oaks Rehabilitation & Nursing Center
2061 Hyde Park Rd · Jacksonville, FL · 32210 · 9047867331
180 certified beds For profit - Limited Liability company Chain: Benjamin Landa
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (8 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
8 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$96,892 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.47 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.20 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $96,892 |
Inspection citations (24 in the current record)
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Immediate jeopardy · K April 1, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 23, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K April 1, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 23, 2026 · Quality of Life and Care
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Immediate jeopardy · L April 1, 2026 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected April 23, 2026 · Administration
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Immediate jeopardy · L April 1, 2026 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 23, 2026 · Administration
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Potential for harm · D April 1, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 23, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 5, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 23, 2026 · Resident Rights
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Potential for harm · E March 5, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 23, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 5, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 23, 2026 · Quality of Life and Care
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Potential for harm · D March 5, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 23, 2026 · Quality of Life and Care
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Potential for harm · E March 5, 2026
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected April 23, 2026 · Administration
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Potential for harm · D March 5, 2026
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected April 23, 2026 · Environmental
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Potential for harm · D March 5, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 23, 2026 · Environmental
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Potential for harm · D March 5, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 23, 2026 · Environmental
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Immediate jeopardy · J July 2, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J July 2, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J July 2, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected August 18, 2025 · Administration
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Immediate jeopardy · J July 2, 2025 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected August 18, 2025 · Administration
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Potential for harm · D July 2, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 2, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 18, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 18, 2024 · Resident Rights
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Potential for harm · D April 18, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 18, 2024 · Quality of Life and Care
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Potential for harm · F April 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 18, 2024 · Nutrition and Dietary
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Potential for harm · E April 18, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 31, 2024 · Environmental
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Potential for harm · D June 9, 2022
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected June 30, 2022 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 2, 2025 | Fine | $96,892 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105287 · certified since January 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.