Westport Rehabilitation and Nursing Center
7300 Forest Ave · Richmond, VA · 23226 · 8042883152
225 certified beds For profit - Limited Liability company Chain: Lifeworks Rehab
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$63,670 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.40 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 3.02 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | 2 · $63,670 |
Inspection citations (126 in the current record)
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Potential for harm · D February 5, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 17, 2026 · Resident Rights
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Potential for harm · D February 5, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 17, 2026 · Resident Assessment and Care Planning
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Actual harm · G October 22, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 1, 2025 · Quality of Life and Care
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Potential for harm · D October 22, 2025 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 1, 2025 · Resident Rights
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Potential for harm · D October 22, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected January 6, 2026 · Resident Rights
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Potential for harm · D October 22, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 6, 2026 · Resident Rights
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Potential for harm · D October 22, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 22, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 22, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected December 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 22, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D October 22, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 22, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 22, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 6, 2026 · Quality of Life and Care
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Potential for harm · E October 22, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 6, 2026 · Quality of Life and Care
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Potential for harm · D October 22, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 6, 2026 · Quality of Life and Care
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Potential for harm · D October 22, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 6, 2026 · Nutrition and Dietary
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Potential for harm · D May 9, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 11, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 11, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 17, 2025 · Quality of Life and Care
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Potential for harm · E March 11, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 17, 2025 · Nutrition and Dietary
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Actual harm · G December 4, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 2, 2024 · Quality of Life and Care
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Potential for harm · D December 4, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected January 6, 2025 · Nursing and Physician Services
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Potential for harm · E November 21, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected January 5, 2025 · Resident Rights
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Potential for harm · D November 21, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 5, 2025 · Resident Rights
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Potential for harm · E November 21, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected January 5, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 22, 2025 | Fine | $54,564 |
| November 21, 2024 | Fine | $9,106 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495227 · certified since January 8, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.