Westover Retirement Community

855 Stahlheber Road · Hamilton, OH · 45013 · 5138448004

53 certified beds Non profit - Corporation Part of a CCRC

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Cleaner inspection record than most facilities nationally.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 82
Serious harm & abuse 20% 100
Staffing 20% 80
Federal penalties 15% 100
Trend 10% 44
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day4.153.48 min · 4.1 strong
RN hours / resident-day0.750.55–0.75
Weekend hours / resident-day3.80≈ weekday level
Nursing turnover / year43%median 45%
Fines (3-yr window)none

Inspection citations (9 in the current record)

  • Potential for harm · D November 25, 2025 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected January 12, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D November 25, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 12, 2026 · Quality of Life and Care

  • Potential for harm · D November 25, 2025 · found via complaint

    Provide or obtain dental services for each resident.

    Corrected January 12, 2026 · Quality of Life and Care

  • Potential for harm · D October 10, 2024

    Provide activities to meet all resident's needs.

    Corrected November 27, 2024 · Quality of Life and Care

  • Potential for harm · D October 10, 2024

    Ensure that residents are free from significant medication errors.

    Corrected November 27, 2024 · Pharmacy Service

  • Potential for harm · D October 5, 2021

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected December 6, 2021 · Resident Rights

  • Potential for harm · D October 5, 2021

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected December 6, 2021 · Quality of Life and Care

  • Potential for harm · F October 5, 2021

    Provide and implement an infection prevention and control program.

    Corrected December 6, 2021 · Infection Control

  • Potential for harm · F October 5, 2021

    Perform COVID19 testing on residents and staff.

    Corrected December 6, 2021 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366232 · certified since December 20, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.