Westgate
3130 John Duffy Dr · Joplin, MO · 64804 · 4175533688
120 certified beds For profit - Individual Chain: Circle B Enterprises
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.50 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.49 | 0.55–0.75 |
| Weekend hours / resident-day | 3.00 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (21 in the current record)
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Potential for harm · D January 14, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 1, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 3, 2025 · Resident Rights
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Potential for harm · D December 31, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 12, 2024 · Pharmacy Service
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Potential for harm · E June 7, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 23, 2024 · Resident Rights
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Potential for harm · E June 7, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 23, 2024 · Pharmacy Service
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Potential for harm · D June 7, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 15, 2024 · found via complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected April 9, 2024 · Resident Rights
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Actual harm · G September 29, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 31, 2023 · Quality of Life and Care
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Potential for harm · D September 29, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 31, 2023 · Quality of Life and Care
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Potential for harm · E July 21, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected September 4, 2022 · Resident Rights
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Potential for harm · E July 21, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 4, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 21, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 4, 2022 · Resident Rights
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Potential for harm · E July 21, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 4, 2022 · Resident Assessment and Care Planning
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Potential for harm · D July 21, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 4, 2022 · Quality of Life and Care
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Potential for harm · E July 21, 2022
Provide activities to meet all resident's needs.
Corrected September 4, 2022 · Quality of Life and Care
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Potential for harm · D July 21, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 4, 2022 · Quality of Life and Care
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Potential for harm · E July 21, 2022
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected September 4, 2022 · Quality of Life and Care
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Potential for harm · E July 21, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 4, 2022 · Nutrition and Dietary
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Potential for harm · D July 21, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 4, 2022 · Resident Assessment and Care Planning
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Potential for harm · E July 21, 2022
Provide and implement an infection prevention and control program.
Corrected September 4, 2022 · Infection Control
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Potential for harm · E July 21, 2022
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected September 4, 2022 · Environmental
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265877 · certified since July 16, 2019. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.