Westgate Hills Rehabilitation and Nursing Ctr
2050 Old West Chester Pike · Havertown, PA · 19083 · 6104498600
110 certified beds For profit - Limited Liability company Chain: Prestige Healthcare Administrative Services Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.46 | 0.55–0.75 |
| Weekend hours / resident-day | 3.24 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | 4 · $52,764 |
Inspection citations (19 in the current record)
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Potential for harm · D January 14, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 26, 2026 · Resident Rights
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Potential for harm · D January 14, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected February 26, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 26, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 26, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 26, 2026 · Pharmacy Service
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Potential for harm · F January 14, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 26, 2026 · Nutrition and Dietary
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Potential for harm · D January 14, 2026
Provide or get specialized rehabilitative services as required for a resident.
Corrected February 26, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 26, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2025 · found via complaint
Ensure resident rooms meet each resident's needs.
Corrected December 4, 2025 · Environmental
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Potential for harm · D November 7, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 11, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected December 11, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 11, 2024 · Pharmacy Service
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Immediate jeopardy · K December 14, 2023
Provide and implement an infection prevention and control program.
Corrected January 23, 2024 · Infection Control
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Potential for harm · D December 14, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 14, 2023
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected January 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 14, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 23, 2024 · Quality of Life and Care
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Potential for harm · E December 14, 2023
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected January 23, 2024 · Administration
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Potential for harm · D December 14, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · E December 14, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected January 23, 2024 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 22, 2024 | Fine | $10,256 |
| December 26, 2023 | Fine | $6,480 |
| December 14, 2023 | Fine | $32,854 |
| December 14, 2023 | Payment Denial | 5 days |
| July 31, 2023 | Fine | $3,174 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395173 · certified since February 1, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.