Westchester Manor at Providence Place
1795 Westchester Drive · High Point, NC · 27262 · 3368842222
129 certified beds Non profit - Corporation Chain: Everyage Senior Living Part of a CCRC
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.91 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 4.77 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | 1 · $8,018 |
Inspection citations (7 in the current record)
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Potential for harm · D July 24, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected August 22, 2025 · Resident Rights
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Potential for harm · D July 24, 2025
Ensure each resident receives an accurate assessment.
Corrected August 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 24, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 24, 2025
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected August 22, 2025 · Nutrition and Dietary
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Potential for harm · E July 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 22, 2025 · Nutrition and Dietary
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Actual harm · G May 23, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 11, 2024 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · B May 23, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 10, 2024 · Resident Rights
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 23, 2024 | Fine | $8,018 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345090 · certified since May 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.