Westbury Center of McDonough for Nursing & Healing
198 Hampton Street · McDonough, GA · 30253 · 7709579081
210 certified beds For profit - Limited Liability company Chain: Empire Care Centers
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection results are getting worse cycle over cycle, not better.
- 4 citations involved actual harm to residents.
- No federal fines or payment denials in CMS’s 3-year window.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.14 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 2.82 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Immediate jeopardy · J January 24, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 7, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 27, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 27, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 30, 2025 · Resident Rights
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Potential for harm · F December 21, 2023
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected February 4, 2024 · Resident Rights
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Potential for harm · E December 21, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 4, 2024 · Quality of Life and Care
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Potential for harm · D December 21, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 4, 2024 · Quality of Life and Care
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Actual harm · G March 15, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 22, 2022 · Resident Rights
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Actual harm · G March 15, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 22, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 15, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 22, 2022 · Resident Assessment and Care Planning
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Potential for harm · F March 15, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 22, 2022 · Nutrition and Dietary
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Potential for harm · D March 15, 2022
Provide or get specialized rehabilitative services as required for a resident.
Corrected April 22, 2022 · Quality of Life and Care
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Potential for harm · F March 15, 2022
Implement a program that monitors antibiotic use.
Corrected April 22, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115463 · certified since December 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.