West Suburban Medical Ctr

3 Erie Court · Oak Park, IL · 60302 · 7087636018

50 certified beds For profit - Corporation

Why this verdict

  • Staffing levels are well below research benchmarks for safe care.
  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 59
Serious harm & abuse 20% 94
Staffing 20% 20
Federal penalties 15% 100
Trend 10% 44
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.48 min · 4.1 strong
RN hours / resident-day0.55–0.75
Weekend hours / resident-day≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (14 in the current record)

  • Actual harm · G April 2, 2026 · found via complaint

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Deficient, Provider has no plan of correction · Resident Rights

  • Potential for harm · F April 2, 2026 · found via complaint

    Submit a timely, acceptable plan for facility closure, including notification of the appropriate entities and ensuring residents are transferred in a safe and orderly manner.

    Deficient, Provider has no plan of correction · Administration

  • Potential for harm · D October 10, 2024

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected November 15, 2024 · Resident Rights

  • Potential for harm · D October 10, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 15, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 10, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected November 15, 2024 · Quality of Life and Care

  • Potential for harm · D September 28, 2023

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected October 27, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D September 28, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected October 27, 2023 · Quality of Life and Care

  • Potential for harm · D September 28, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 27, 2023 · Quality of Life and Care

  • Potential for harm · E September 28, 2023

    Provide and implement an infection prevention and control program.

    Corrected October 27, 2023 · Infection Control

  • Potential for harm · D September 28, 2023

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected October 27, 2023 · Infection Control

  • Potential for harm · D September 28, 2023

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Corrected October 27, 2023 · Infection Control

  • Potential for harm · D September 28, 2023 · found via complaint

    Ensure medication error rates are not 5 percent or greater.

    Corrected October 27, 2023 · Pharmacy Service

  • Potential for harm · E August 25, 2022

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected September 19, 2022 · Resident Rights

  • Potential for harm · F August 25, 2022

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected September 19, 2022 · Resident Assessment and Care Planning

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145743 · certified since February 25, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.