West River Health Campus
714 S Eickhoff Rd · Evansville, IN · 47712 · 8129859878
61 certified beds Government - County Chain: Trilogy Health Services
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.36 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.74 | 0.55–0.75 |
| Weekend hours / resident-day | 4.08 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $18,655 |
Inspection citations (18 in the current record)
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Potential for harm · D December 30, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 20, 2026 · Quality of Life and Care
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Potential for harm · D August 15, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected September 22, 2025 · Resident Rights
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Potential for harm · D August 15, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected September 22, 2025 · Environmental
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Potential for harm · D August 15, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected June 24, 2025 · Resident Rights
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Actual harm · G August 19, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 9, 2024 · Quality of Life and Care
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Potential for harm · E August 19, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 9, 2024 · Quality of Life and Care
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Potential for harm · D August 19, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 9, 2024 · Quality of Life and Care
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Potential for harm · D August 19, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected September 9, 2024 · Quality of Life and Care
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Potential for harm · D August 19, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 9, 2024 · Quality of Life and Care
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Potential for harm · E August 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 9, 2024 · Nutrition and Dietary
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Potential for harm · E August 19, 2024
Provide and implement an infection prevention and control program.
Corrected September 9, 2024 · Infection Control
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Actual harm · G May 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 13, 2024 · Quality of Life and Care
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Potential for harm · D September 8, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 11, 2023 · Quality of Life and Care
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Potential for harm · D May 15, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 9, 2023 · Pharmacy Service
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Potential for harm · D May 15, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected June 9, 2023 · Pharmacy Service
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Potential for harm · E May 15, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 9, 2023 · Pharmacy Service
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Potential for harm · E May 15, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 9, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 19, 2024 | Fine | $18,655 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155785 · certified since February 7, 2011. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.