West Rest Haven
503 Meadow Drive · West, TX · 76691 · 2548265354
120 certified beds For profit - Corporation
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (3 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
RN staffing in the bottom 10% nationally
0.17 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.92 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.17 | 0.55–0.75 |
| Weekend hours / resident-day | 3.40 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 1 · $14,069 |
Inspection citations (32 in the current record)
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Potential for harm · E April 28, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 31, 2026 · Quality of Life and Care
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Actual harm · G February 19, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 12, 2026 · Quality of Life and Care
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Immediate jeopardy · J December 22, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 29, 2025 · Quality of Life and Care
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Potential for harm · D September 16, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 16, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 15, 2025 · Pharmacy Service
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Immediate jeopardy · K June 27, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 29, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · K June 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 29, 2025 · Quality of Life and Care
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Potential for harm · E June 27, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected July 29, 2025 · Resident Rights
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Potential for harm · D June 27, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected July 29, 2025 · Resident Rights
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Potential for harm · D June 27, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 27, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2025
Ensure each resident receives an accurate assessment.
Corrected July 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected July 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 29, 2025 · Quality of Life and Care
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Potential for harm · D June 27, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected July 29, 2025 · Quality of Life and Care
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Potential for harm · D June 27, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 29, 2025 · Pharmacy Service
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Potential for harm · E June 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 29, 2025 · Pharmacy Service
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Potential for harm · D June 27, 2025
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected July 29, 2025 · Nutrition and Dietary
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Potential for harm · D June 27, 2025
Implement a program that monitors antibiotic use.
Corrected July 29, 2025 · Infection Control
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Potential for harm · D May 17, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected June 14, 2024 · Resident Rights
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Potential for harm · E May 17, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 20, 2024 · Resident Rights
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Potential for harm · D May 17, 2024
Ensure each resident receives an accurate assessment.
Corrected May 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 17, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 17, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 20, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 22, 2025 | Fine | $14,069 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676386 · certified since August 25, 2015. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.