West Oaks Nursing and Rehabilitation Center
3200 W. Slaughter Lane · Austin, TX · 78748 · 5122820141
125 certified beds Government - Hospital district Chain: The Ensign Group Hospital-based
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.13 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.48 | 0.55–0.75 |
| Weekend hours / resident-day | 2.64 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | 2 · $39,527 |
Inspection citations (32 in the current record)
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Potential for harm · E February 25, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 2, 2026 · Resident Rights
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Potential for harm · E February 25, 2026
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected February 26, 2026 · Resident Rights
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Potential for harm · D February 25, 2026
Ensure each resident receives an accurate assessment.
Corrected February 26, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 25, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 26, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 25, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 2, 2026 · Pharmacy Service
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Potential for harm · E February 25, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 2, 2026 · Nutrition and Dietary
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Potential for harm · E February 25, 2026
Provide and implement an infection prevention and control program.
Corrected March 2, 2026 · Infection Control
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Potential for harm · D December 11, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 15, 2025 · Quality of Life and Care
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Immediate jeopardy · K February 11, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected February 12, 2025 · Pharmacy Service
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Potential for harm · D November 26, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 21, 2024 · Resident Rights
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Potential for harm · E November 26, 2024
Keep residents' personal and medical records private and confidential.
Corrected December 21, 2024 · Resident Rights
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Potential for harm · D November 26, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 21, 2024 · Quality of Life and Care
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Potential for harm · E November 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 21, 2024 · Pharmacy Service
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Potential for harm · E November 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 23, 2024 · Nutrition and Dietary
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Potential for harm · D November 26, 2024
Provide and implement an infection prevention and control program.
Corrected December 21, 2024 · Infection Control
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Potential for harm · D May 13, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 22, 2024 · Resident Assessment and Care Planning
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Actual harm · H April 10, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 7, 2024 · Quality of Life and Care
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Actual harm · H April 10, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 7, 2024 · Pharmacy Service
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Potential for harm · D April 10, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 7, 2024 · Resident Rights
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Immediate jeopardy · J March 28, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 27, 2024 · Quality of Life and Care
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Potential for harm · D March 28, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 1, 2024 · Quality of Life and Care
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Potential for harm · E November 13, 2023 · found via complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected December 26, 2023 · Resident Assessment and Care Planning
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Immediate jeopardy · J September 3, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 3, 2023 · Quality of Life and Care
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Potential for harm · D September 3, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected October 3, 2023 · Resident Rights
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Potential for harm · D September 3, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected October 3, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 11, 2025 | Fine | $26,683 |
| March 28, 2024 | Fine | $12,844 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676095 · certified since March 31, 2006. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.