West Hills Health & Rehabilitation
5701 Sw Multnomah Blvd · Portland, OR · 97219 · 5032441107
180 certified beds For profit - Partnership Chain: The Goodman Group
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.61 | 0.55–0.75 |
| Weekend hours / resident-day | 4.45 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 1 · $12,659 |
Inspection citations (26 in the current record)
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Potential for harm · D April 25, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 14, 2025 · Resident Rights
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Potential for harm · D April 25, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 14, 2025 · Resident Rights
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Potential for harm · F April 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 14, 2025 · Nutrition and Dietary
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Potential for harm · D December 11, 2024 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected January 27, 2025 · Resident Rights
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Potential for harm · D December 11, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 27, 2025 · Pharmacy Service
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Potential for harm · D May 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 28, 2024 · Quality of Life and Care
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Potential for harm · F May 9, 2024 · found via complaint
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected June 28, 2024 · Nutrition and Dietary
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Potential for harm · D May 9, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 28, 2024 · Nutrition and Dietary
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Actual harm · G December 18, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected June 14, 2023 · Pharmacy Service
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Potential for harm · D December 18, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 6, 2024 · Resident Rights
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Potential for harm · D December 18, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected February 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2023
Provide activities to meet all resident's needs.
Corrected February 6, 2024 · Quality of Life and Care
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Potential for harm · D December 18, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 6, 2024 · Quality of Life and Care
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Potential for harm · D December 18, 2023
Provide care or services that was trauma informed and/or culturally competent.
Corrected February 6, 2024 · Quality of Life and Care
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Potential for harm · E December 18, 2023
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected February 6, 2024 · Quality of Life and Care
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Potential for harm · D December 18, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 6, 2024 · Pharmacy Service
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Potential for harm · E December 18, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 6, 2024 · Nutrition and Dietary
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Potential for harm · F December 18, 2023
Provide and implement an infection prevention and control program.
Corrected February 6, 2024 · Infection Control
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Potential for harm · E December 18, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected February 6, 2024 · Resident Rights
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Potential for harm · D December 18, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 6, 2024 · Quality of Life and Care
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Potential for harm · D December 18, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 6, 2024 · Quality of Life and Care
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Potential for harm · E December 18, 2023 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected February 6, 2024 · Nursing and Physician Services
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Potential for harm · D August 5, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected September 4, 2019 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 18, 2023 | Fine | $12,659 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385112 · certified since May 7, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.