West Hills Health and Rehabilitation Center
7940 Topanga Canyon Blvd. · Canoga Park, CA · 91304 · 8183473800
145 certified beds For profit - Limited Liability company Chain: Longwood Management Corporation
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $39,511 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.00 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.49 | 0.55–0.75 |
| Weekend hours / resident-day | 3.77 | ≈ weekday level |
| Nursing turnover / year | 30% | median 45% |
| Fines (3-yr window) | 2 · $39,511 |
Inspection citations (123 in the current record)
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Potential for harm · D February 4, 2026 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected February 27, 2026 · Resident Rights
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Potential for harm · D January 13, 2026 · found via complaint
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Corrected January 30, 2026 · Administration
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Potential for harm · D December 23, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 16, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 23, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 16, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 22, 2025 · found via complaint
Post nurse staffing information every day.
Corrected January 16, 2026 · Nursing and Physician Services
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Potential for harm · E December 22, 2025 · found via complaint
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected January 16, 2026 · Administration
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Potential for harm · D December 4, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D November 25, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 28, 2026 · Resident Rights
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Potential for harm · D November 25, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 28, 2026 · Infection Control
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Potential for harm · D November 24, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 19, 2025 · Resident Rights
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Potential for harm · D November 24, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 19, 2025 · Resident Rights
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Potential for harm · D November 24, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 19, 2025 · Quality of Life and Care
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Potential for harm · D October 1, 2025 · found via complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected November 14, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · J August 29, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected September 25, 2025 · Resident Rights
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Potential for harm · D August 14, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 29, 2025 · Resident Rights
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Potential for harm · D August 14, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 29, 2025 · Pharmacy Service
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Potential for harm · D July 18, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected August 8, 2025 · Resident Rights
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Potential for harm · D July 18, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 8, 2025 · Resident Rights
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Potential for harm · D July 18, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected August 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 18, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected August 8, 2025 · Resident Rights
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Potential for harm · D July 18, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 18, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 18, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected August 8, 2025 · Quality of Life and Care
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Potential for harm · D July 18, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 8, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 24, 2025 | Payment Denial | 3 days |
| August 14, 2025 | Fine | $19,231 |
| August 14, 2025 | Payment Denial | 45 days |
| March 20, 2025 | Fine | $20,280 |
| March 20, 2025 | Payment Denial | 16 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056133 · certified since March 1, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.