West Haven Healthcare
1495 West Cameron Ave. · West Covina, CA · 91790 · 6269624461
99 certified beds For profit - Limited Liability company Chain: Aaron Mayer
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.26 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 3.85 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (54 in the current record)
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Potential for harm · D March 16, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 2, 2026 · Resident Rights
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Potential for harm · E March 16, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected March 29, 2026 · Resident Rights
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Potential for harm · E March 16, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected March 17, 2026 · Resident Rights
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Potential for harm · D March 16, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 25, 2026 · Resident Rights
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Potential for harm · D March 16, 2026
Ensure each resident receives an accurate assessment.
Corrected March 31, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 16, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 30, 2026 · Quality of Life and Care
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Potential for harm · D March 16, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 31, 2026 · Quality of Life and Care
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Potential for harm · D March 16, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 30, 2026 · Quality of Life and Care
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Potential for harm · E March 16, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 29, 2026 · Quality of Life and Care
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Potential for harm · E March 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 1, 2026 · Nutrition and Dietary
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Potential for harm · D March 16, 2026
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected April 1, 2026 · Nutrition and Dietary
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Potential for harm · E March 16, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 16, 2026
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected March 31, 2026 · Administration
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No harm found · B March 16, 2026
Post nurse staffing information every day.
Corrected April 1, 2026 · Nursing and Physician Services
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Potential for harm · E July 17, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 17, 2025 · found via complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected August 1, 2025 · Quality of Life and Care
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Potential for harm · E July 17, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 14, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected April 3, 2025 · Nursing and Physician Services
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Potential for harm · E March 14, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 2, 2025 · Infection Control
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Potential for harm · D January 24, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 17, 2025 · Resident Rights
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Potential for harm · D January 24, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 4, 2025 · Resident Rights
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Potential for harm · E January 24, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 13, 2025 · Resident Rights
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Potential for harm · E January 24, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected February 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 24, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 15, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 13, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056228 · certified since July 17, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.