West Delray Nursing & Rehab Center
16200 S Jog Road · Delray Beach, FL · 33446 · 5616380000
120 certified beds For profit - Corporation Chain: Excelsior Care Group
Why this verdict
- Federal penalties on record: $9,126 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.51 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.90 | 0.55–0.75 |
| Weekend hours / resident-day | 3.23 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | 3 · $39,841 |
Inspection citations (40 in the current record)
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Potential for harm · D June 16, 2025 · found via complaint
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected July 16, 2025 · Resident Rights
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Potential for harm · D June 16, 2025 · found via complaint
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Corrected July 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 12, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 12, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 12, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 12, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 12, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 12, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 12, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected April 11, 2025 · Nursing and Physician Services
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Potential for harm · D March 12, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 11, 2025 · Nursing and Physician Services
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Potential for harm · D March 12, 2025
Post nurse staffing information every day.
Corrected April 11, 2025 · Nursing and Physician Services
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Potential for harm · D March 12, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 11, 2025 · Pharmacy Service
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Potential for harm · D March 12, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected May 16, 2025 · Pharmacy Service
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Potential for harm · D March 12, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 11, 2025 · Pharmacy Service
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Potential for harm · D March 12, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 11, 2025 · Nutrition and Dietary
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Potential for harm · D March 12, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 16, 2025 · Administration
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Potential for harm · D March 12, 2025
Provide and implement an infection prevention and control program.
Corrected April 11, 2025 · Infection Control
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Actual harm · G November 30, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 30, 2023 · Quality of Life and Care
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Potential for harm · E November 30, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 30, 2023 · Resident Rights
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Potential for harm · D November 30, 2023
Ensure each resident receives an accurate assessment.
Corrected December 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 30, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 30, 2023 · Quality of Life and Care
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Potential for harm · D November 30, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 30, 2023 · Quality of Life and Care
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Potential for harm · D November 30, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected December 30, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 12, 2025 | Fine | $4,147 |
| March 12, 2025 | Fine | $4,979 |
| November 30, 2023 | Fine | $30,715 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 106005 · certified since February 19, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.