Webster Park Rehabilitation and Healthcare Center

56 Webster Street · Rockland, MA · 02370 · 7815710555

110 certified beds For profit - Limited Liability company Chain: Marquis Health Services

  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 63
Serious harm & abuse 20% 100
Staffing 20% 73
Federal penalties 15% 100
Trend 10% 56
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.123.48 min · 4.1 strong
RN hours / resident-day0.380.55–0.75
Weekend hours / resident-day3.71≈ weekday level
Nursing turnover / year32%median 45%
Fines (3-yr window)none

Inspection citations (20 in the current record)

  • Potential for harm · E January 28, 2025

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected February 20, 2025 · Resident Rights

  • Potential for harm · E January 28, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected February 20, 2025 · Resident Rights

  • Potential for harm · E January 28, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected February 20, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E January 28, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected February 20, 2025 · Pharmacy Service

  • Potential for harm · D January 28, 2025

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected February 20, 2025 · Environmental

  • Potential for harm · E October 31, 2023

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected November 9, 2023 · Resident Rights

  • Potential for harm · D October 31, 2023

    Ensure medication error rates are not 5 percent or greater.

    Corrected November 9, 2023 · Pharmacy Service

  • Potential for harm · D October 31, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 9, 2023 · Pharmacy Service

  • Potential for harm · F October 31, 2023

    Provide and implement an infection prevention and control program.

    Corrected November 9, 2023 · Infection Control

  • No harm found · B October 31, 2023

    Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

    Corrected November 9, 2023 · Administration

  • No harm found · B October 31, 2023

    Provide a neutral and fair arbitration process and agree to arbitrator and venue.

    Corrected November 9, 2023 · Administration

  • Potential for harm · D June 30, 2021

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 17, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D June 30, 2021

    Plan the resident's discharge to meet the resident's goals and needs.

    Corrected August 17, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D June 30, 2021

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected August 17, 2021 · Quality of Life and Care

  • Potential for harm · D June 30, 2021

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected August 17, 2021 · Quality of Life and Care

  • Potential for harm · D June 30, 2021

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected August 17, 2021 · Quality of Life and Care

  • Potential for harm · D June 30, 2021

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected August 17, 2021 · Quality of Life and Care

  • Potential for harm · D June 30, 2021

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected August 17, 2021 · Quality of Life and Care

  • Potential for harm · E June 30, 2021

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 17, 2021 · Nutrition and Dietary

  • Potential for harm · D June 30, 2021

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected August 17, 2021 · Resident Assessment and Care Planning

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225184 · certified since May 23, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.