Waters of New Castle, the
1000 N 16th St · New Castle, IN · 47362 · 7655211420
66 certified beds Non profit - Corporation Chain: Infinity Healthcare Consulting Hospital-based
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.35 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 3.05 | ≈ weekday level |
| Nursing turnover / year | 26% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Actual harm · G April 14, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · D February 17, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Past Non-Compliance · Pharmacy Service
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Potential for harm · D January 16, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected February 2, 2026 · Resident Rights
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Potential for harm · D January 16, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 2, 2026 · Quality of Life and Care
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Potential for harm · D January 16, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 2, 2026 · Quality of Life and Care
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Potential for harm · D January 16, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected February 2, 2026 · Pharmacy Service
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Potential for harm · D May 1, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected May 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 29, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected October 16, 2023 · Resident Rights
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Potential for harm · D September 29, 2023
Keep residents' personal and medical records private and confidential.
Corrected October 16, 2023 · Resident Rights
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Potential for harm · D September 29, 2023
Ensure each resident receives an accurate assessment.
Corrected October 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 29, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 29, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 16, 2023 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155304 · certified since August 12, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.