Waters of Muncie, the
2400 Chateau Dr · Muncie, IN · 47303 · 7657479044
72 certified beds Government - City/county Chain: Infinity Healthcare Consulting
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
63% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 3.23 | ≈ weekday level |
| Nursing turnover / year | 63% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (31 in the current record)
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Potential for harm · D May 15, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 15, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 15, 2025 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected June 7, 2025 · Quality of Life and Care
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Potential for harm · D March 31, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 7, 2025 · Quality of Life and Care
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Potential for harm · D March 31, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected June 7, 2025 · Quality of Life and Care
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Potential for harm · D March 31, 2025
Post nurse staffing information every day.
Corrected June 7, 2025 · Nursing and Physician Services
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Potential for harm · D March 31, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected June 7, 2025 · Quality of Life and Care
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Potential for harm · E March 31, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 7, 2025 · Pharmacy Service
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Potential for harm · E March 31, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected June 7, 2025 · Administration
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Potential for harm · D March 31, 2025 · found via complaint
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected June 7, 2025 · Resident Rights
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Potential for harm · E March 31, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected June 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 31, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 11, 2025 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected June 7, 2025 · Administration
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Potential for harm · E May 17, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 4, 2024 · Resident Rights
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Potential for harm · D May 17, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 4, 2024 · Quality of Life and Care
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Potential for harm · D May 17, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected June 4, 2024 · Quality of Life and Care
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Potential for harm · E May 17, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected June 4, 2024 · Quality of Life and Care
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Potential for harm · E May 17, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 4, 2024 · Pharmacy Service
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Potential for harm · D May 17, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected June 4, 2024 · Administration
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Potential for harm · E December 29, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 21, 2024 · Resident Rights
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Potential for harm · E December 29, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 29, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 30, 2023
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected August 9, 2023 · Resident Rights
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Potential for harm · D June 30, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 9, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 30, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected August 9, 2023 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155443 · certified since April 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.