Waters of Memphis a Rehabilitation & Nursing Ctr
6500 Kirby Gate Boulevard · Memphis, TN · 38119 · 9017520772
90 certified beds For profit - Individual Chain: Infinity Healthcare Consulting
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.01 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 1 · $5,293 |
Inspection citations (13 in the current record)
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Potential for harm · D March 18, 2026 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected April 30, 2026 · Administration
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Potential for harm · D June 27, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 14, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 29, 2023 · Resident Rights
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Potential for harm · D September 14, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 29, 2023 · Resident Rights
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Potential for harm · D September 14, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 29, 2023 · Quality of Life and Care
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Potential for harm · E September 14, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 29, 2023 · Nutrition and Dietary
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Potential for harm · D September 14, 2023
Provide and implement an infection prevention and control program.
Corrected October 29, 2023 · Infection Control
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Potential for harm · D September 14, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 29, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 14, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 29, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 14, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 29, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F July 14, 2021
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected August 25, 2021 · Nutrition and Dietary
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Potential for harm · F July 14, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 25, 2021 · Nutrition and Dietary
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Potential for harm · F June 19, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 25, 2019 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 18, 2023 | Fine | $5,293 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445522 · certified since April 11, 2016. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.