Waters of Indianapolis, the
3895 S Keystone Ave · Indianapolis, IN · 46227 · 3177875364
81 certified beds For profit - Limited Liability company Chain: Infinity Healthcare Consulting
Why this verdict
- Carries CMS’s abuse warning icon.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 3.03 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
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Potential for harm · D December 31, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 31, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 16, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 21, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected August 5, 2025 · Environmental
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Potential for harm · D June 26, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 26, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 17, 2025 · Pharmacy Service
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Potential for harm · F June 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 17, 2025 · Nutrition and Dietary
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Potential for harm · D June 26, 2025
Provide and implement an infection prevention and control program.
Corrected July 17, 2025 · Infection Control
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Potential for harm · D June 26, 2025 · found via complaint
Provide care by qualified persons according to each resident's written plan of care.
Corrected July 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected March 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 7, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 23, 2025 · Resident Rights
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Potential for harm · D February 7, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 7, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 7, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 23, 2025 · Pharmacy Service
-
Potential for harm · D February 7, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 23, 2025 · Infection Control
-
Potential for harm · D November 14, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 12, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 3, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 5, 2024 · Resident Rights
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Potential for harm · D June 3, 2024
Have policies on smoking.
Corrected July 5, 2024 · Environmental
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Potential for harm · D November 9, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 14, 2023 · Resident Rights
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Potential for harm · E November 9, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 14, 2023 · Nutrition and Dietary
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Potential for harm · D June 16, 2023
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected July 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · E June 16, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected August 21, 2023 · Nursing and Physician Services
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Potential for harm · E June 16, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 22, 2023 · Nutrition and Dietary
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Potential for harm · D June 16, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 22, 2023 · Infection Control
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No harm found · C June 16, 2023
Dispose of garbage and refuse properly.
Corrected July 22, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 3, 2024 | Payment Denial | 14 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155409 · certified since November 1, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.