Waterman Canyon Post Acute

1850 N. Waterman Ave. · San Bernardino, CA · 92404 · 9098821215

166 certified beds For profit - Limited Liability company Chain: Pacs Group

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

RN staffing in the bottom 10% nationally

0.23 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Score breakdown

Inspection record 30% of score 58
Serious harm & abuse 20% 100
Staffing 20% 60
Federal penalties 15% 100
Trend 10% 91
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.813.48 min · 4.1 strong
RN hours / resident-day0.230.55–0.75
Weekend hours / resident-day3.59≈ weekday level
Nursing turnover / year46%median 45%
Fines (3-yr window)none

Inspection citations (43 in the current record)

  • Potential for harm · D February 25, 2026 · found via complaint

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Corrected March 25, 2026 · Resident Rights

  • Potential for harm · D September 23, 2025 · found via complaint

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Corrected October 23, 2025 · Resident Rights

  • Potential for harm · D May 13, 2025 · found via complaint

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected June 13, 2025 · Resident Rights

  • Potential for harm · D March 21, 2025

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 14, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 21, 2025

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Corrected April 14, 2025 · Environmental

  • Potential for harm · D March 6, 2025 · found via complaint

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Corrected April 6, 2025 · Quality of Life and Care

  • Potential for harm · D January 21, 2025 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected February 21, 2025 · Resident Rights

  • Potential for harm · D April 13, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 7, 2024 · Quality of Life and Care

  • Potential for harm · D April 2, 2024 · found via complaint

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Corrected April 12, 2024 · Administration

  • Potential for harm · D March 11, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 25, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 24, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 14, 2024 · Quality of Life and Care

  • Potential for harm · D December 15, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected January 2, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 10, 2023 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected October 24, 2023 · Quality of Life and Care

  • Potential for harm · D June 21, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 29, 2023 · Quality of Life and Care

  • Potential for harm · D June 9, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected June 30, 2023 · Resident Rights

  • Potential for harm · D June 9, 2023

    Ensure each resident receives an accurate assessment.

    Corrected June 30, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D June 9, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected June 30, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D June 9, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 30, 2023 · Quality of Life and Care

  • Potential for harm · D June 9, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 30, 2023 · Quality of Life and Care

  • Potential for harm · D June 9, 2023

    Provide enough food/fluids to maintain a resident's health.

    Corrected June 30, 2023 · Quality of Life and Care

  • Potential for harm · D June 9, 2023

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Corrected June 30, 2023 · Quality of Life and Care

  • Potential for harm · E June 9, 2023

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected June 30, 2023 · Pharmacy Service

  • Potential for harm · D June 9, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 30, 2023 · Pharmacy Service

  • Potential for harm · D June 9, 2023

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected June 30, 2023 · Nutrition and Dietary

  • Potential for harm · F June 9, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 30, 2023 · Nutrition and Dietary

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055565 · certified since January 1, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.